Field Application Specialist (Thema Group)

o Be responsible of training customers during instrumentation installation; o Doing instrument demonstration (field base or Office) ; o Handling and managing technical enquiries and complaint in conjunction with other Technical Support Specialists and Product Manager ; o involvement in product improvement/change processes in liaison with Product Manager; o Involvement in Sales process , as a support; with Account Manager; o Being part of a Team of Field Application Specialist; o The role will include training of customer, sales, either internally or at the customer site and attend international meetings as required; o The role will also include feedback administration and IT support; o Report to FAS Manager France Benelux; o Being part of France Benelux Customer Service.